Safety Policy

During these challenging times, the safety and wellbeing of our guests and staff remains our top priority. After all, vacation should melt your stress away.

To this end, the team of Andromeda Residences wishes to inform you that in accordance with the guidelines and recommendations set forth by the Greek Government, EFET Hellenic Food Authority, World Health Organisation and other relevant local authorities, a daily sanitation and operations plan has been constructed that takes into account the complete guest experience from the moment you arrive until you head back home, so that you can be sure you will have a completely carefree and enjoyable stay.

ONGOING TRAINING & PROCEDURES

Our hotel team is regularly updated on best practices and updates to procedures to reduce the spread of COVID-19.

MASKS & PRACTICE PHYSICAL DISTANCING

It is made sure that the required distance of 2 meters is always kept in all public areas, whilst all our team members wear a mask when front-facing & serving.

ENHANCED CLEANING PRACTICES / HYGIENE

Guest rooms and public spaces are frequently ventilated, thoroughly and regularly cleaned and sanitized with a focus on high-touch areas (doors and door knobs, windows, bathroom, lighting switches etc). The chemicals used are effective for disinfection, while also being easy on humans and the environment.

BREAKFAST

Your breakfast is served directly in your apartments. The isothermal basket and serving utensils are suitable for food and meet the safety standards of the Greek authorities. The kitchen staff that prepares your breakfast is trained to follow the strict hygiene rules and the safety protocols of the Ministry of Tourism. Management and cleaning off all food products takes place following the guidelines. Our serving team members wear face masks at all times.

ROOM SERVICE

Team members delivering and collecting room service will wear disposable gloves and face mask and will not enter the guest’s room.

HAND SANITIZER STATIONS

Disinfection kits are stationed in public areas to allow our guests to easily sanitize their hands.

PREVENTING CONTACT INFECTION

Contactless guest services including handing out room key, menu ordering and payment, are provided when possible.

If you have any questions, please do not hesitate to contact us and we look forward to welcoming you (back) to Andromeda Residences.